Scentury

Terms & Conditions

Last updated: 2 October 2026

These terms apply when you browse Scentury or submit an order. They explain how order confirmation, payment, delivery, and returns work. Nothing here removes rights that cannot be limited under applicable law.

Order processing and pre-orders

Submitting the checkout form sends an order request to Scentury and opens WhatsApp with your order details. We review the request and confirm availability, price, payment, and delivery arrangements with you on WhatsApp. An order is not confirmed until we have contacted you and agreed the details.

When an order request is created, available in-stock quantities may be reserved while the request is pending. A Pre-Order does not reserve on-hand stock. A stock reservation is not a payment or a final confirmation that an order can be fulfilled; if availability changes, we will contact you.

Stock can change before confirmation. Products marked Pre-Order are not currently available for immediate dispatch. We will provide an estimated fulfillment timeframe for a pre-order on WhatsApp before confirming it. Estimates can change if supplier or availability conditions change, and we will contact you about material delays.

Pricing, payment methods, and pricing errors

Product prices are shown in Ghana cedis (GHS). The website does not collect payment. Scentury will confirm the order total and available payment method through our official WhatsApp contact before asking you to pay. Do not send payment details or money to an account that Scentury has not confirmed.

If a displayed price contains an obvious error, we may pause the order and contact you with the correct price before confirming it. You can accept the corrected price or ask us to cancel the request. If you have already paid through an arrangement confirmed with us, contact Scentury so we can resolve the issue directly.

Delivery and pickup

For campus delivery, provide an accurate hall, hostel, room, or other agreed location and an active phone number. We will confirm the drop-off details and any applicable delivery charge with you before finalizing the order. Please be reachable and available at the agreed location and time.

If pickup is arranged instead, you are responsible for collecting the order at the agreed place and time. If you cannot attend or are delayed, contact us on WhatsApp to arrange a new time. Delivery or pickup arrangements are not complete until both sides have confirmed them.

Hygiene and return policy

For hygiene reasons, an opened, used, or unsealed fragrance bottle cannot be returned or exchanged because you changed your mind. This does not prevent you from contacting us about a damaged, defective, or incorrect item.

You may request a return or exchange for an unopened, unused bottle that remains sealed in its original packaging. Contact us before sending anything back so we can confirm the return process. Any return is subject to inspection and applicable consumer rights. If an item arrives damaged or incorrect, contact us promptly with your order reference and photos where possible.

Limitation of liability

Product descriptions and availability are provided in good faith and may change as stock changes. To the extent permitted by law, Scentury is not responsible for indirect losses or delays caused by events outside our reasonable control. These terms do not exclude responsibility that applicable law does not allow us to exclude.

Changes to the service and these terms

We may update product listings, prices, ordering features, or these terms as the business changes. The latest version will be posted on this page with its update date. Changes apply from publication and do not alter an order that Scentury has already confirmed unless required by law or agreed with you.